This week I found myself driving in the crowded congestion of the M6 motorway. I had a long drive ahead of me and found myself quietly fuming at the constant stopping and starting of traffic. As the minutes went by I started cursing the modern overcrowded state of our motorways. Now at that point my brain began to get tangled up in a negative snowball of thoughts. And the more it went on the more I felt annoyed and frustrated. “Why are our motorways so awful? Why are there so many more cars?
An old saying goes, “Listen carefully to how a person speaks about other people to you. This is how they will speak about you to other people." In fact, according to recent psychological research, the way a person speaks about others can also shine a light on their personality, their overall mental well-being and how others see them. (This is not about moments of justifiable criticism – it’s about how we describe other people on a regular basis).
Recent psychological research shows that increasing positive behaviour between people at work has two important benefits; people get less stressed and they work better. Positive behaviour is where people are respectful of you as a person and you feel appreciated. Negative behaviour is where people are rude, disrespectful and are too busy to give you the time of day.